Certified Outsourcing Professional (COP) Certification Exam®
(Online Exam)

As the global-standard setting organization and leading advocate for the outsourcing profession, the International Association of Outsourcing Professionals (IAOP) works with buyers, sellers, and advisors globally to develop and improve the skills and competencies of these professionals and the outsourcing profession as a whole.

The Certified Outsourcing Professional (COP) Certification Exam® sets the stage for COP Candidates who aspire to manage and consult at all levels of an organization and to lead their organization's outsourcing initiatives and programs.

The COP Certification Exam tests an individual’s knowledge of outsourcing business management practices in accordance with the Outsourcing Professional Body of Knowledge (OPBOK) and the 49 Outsourcing Professional Standards developed by the IAOP Outsourcing Standards Board. These online exam questions are drawn from the Outsourcing Professional Body of Knowledge (OPBOK) and measure an individual’s knowledgeof all 10 standards categories as reflected in the Outsourcing Professional Body of Knowledge (OPBOK).

The online COP Certification Exam® is:

  • Verification of an individual’s knowledge of outsourcing practices, processes, techniques, and guidelines
  • Required for COP certification
  • 200 multiple choice questions developed and validated by a workgroup of COP professionals

Exam Knowledge Areas

  • Defining and Communicating Outsourcing as a Management Practice
  • Developing and Managing an Organization’s End-to-End Process for Outsourcing
  • Integrating Outsourcing Into an Organization’s Business Strategy and Operations
  • Creating, Leading and Sustaining High-Performance Outsourcing Project Teams
  • Developing and Communicating Outsourcing Business Requirements
  • Selecting Outsourcing Vendors
  • Developing the Outsourcing Financial Case and Pricing
  • Contracting and Negotiating for Outsourcing
  • Managing the Transition to an Outsourced Environment
  • Outsourcing Governance
  • Code of Ethics and Business Standards for Outsourcing

Exam Length: 4 1/2 hours

Visit http://www.iaop.org to start your COP application which is required to enroll for this exam and find more details about getting the COP certification.

Last modified: Wednesday, 2 March 2016, 3:10 PM